Working with So0 Controls in CRA/SIRA
Creating a safe working environment
Improving cooperation 1st and 2nd line
Working with fewer rules
Include soft controls in risk analysis and management
Pay attention to behavior and culture during every compliance training
Periodically put one important topic in the spotlight
CULTURAL EXPLORATION IN TEN MINUTES
CHECK-IN AND CHECK-OUT AT MEETINGS AND OTHER GATHERINGS
THE APPRECIATIVE INQUIRY DIALOGUE
WORK WITH CLEAR AND CONCISE RULES
Reward good behavior
Reward exemplary behavior and give compliments
Write blogs with examples
Storytelling – based on ‘Change the script’ by Theo Hendriks
Increasing the effect of exemplary behaviour
Celebrate successes in the field of ethical behaviour
Stimulate bottom-up improvement initiatives
Organize a Compliance & Ethics Week
Develop the Code of Conduct from within the organization
Think outside the box
Discuss first and confirm by email
Emphasize the essence and importance
Make Compliance personal
Organize a pitfall session when working on (compliance) projects
Create a toolbox for supporting managers
Perform a culture measurement
Ensure proper handling of incident reports
Set up an Ethics Committee (or Code of Conduct Committee) and publish moresprudence
Ensure compliance and integrity are taken into account in decision-making
Have a speak-up procedure
Hold plenary question sessions at the introduction of a new/renewed code of conduct
Organize dilemma workshops
Create an open culture of error
Encourage employees to speak up
Promote accessibility of management
Disciplinary action
Make behaviour part of employee assessment
Perform root cause analyses non-compliant behavior