Toolbox Behavior & Culture

The Expert Group Behavior & Culture Knowledge Table has worked hard in recent years to develop this toolbox. For the concept, they won the National Compliance Award in early 2018, and now detoolbox is available to everyone . The Behavior & Culture toolbox contains practical tools to encourage behavior with integrity within organizations. That could be basically any organization.

Getting started with the toolbox right away? Go directly to the toolbox (under construction)

Using the toolbox, compliance professionals can influence behavior and culture within the organizations where they work. To this end, the Behavior & Culture Knowledge Table has developed a practical method. Behavior-influencing instruments (from now on: tools) are at the heart of this method. The methodology behind the toolbox and the instruction manual are further explained below.

Content of the toolbox
The toolbox contains tools you can use to support management in influencing behavior and culture in the organization. The tools are classified based on the model of the soft controls of Muel Kaptein.

You can use the tools to influence the behavior of the following audiences:

  1. the supervisory board
  2. the board of directors/management
  3. senior/middle management
  4. the second-line functions, namely staff functions such as human resources department, internal controller, legal department, etc.
  5. the other employees

Each target group may deal with behavior and culture in different ways. Therefore, select which description best fits the behavior and culture you see now in your chosen target audience.

Applying the toolbox
Using the toolbox is self-explanatory. After making three choices, you will be given a number of tools. Click on a tool to see its full content. For each tool, the industry in which it is applicable is indicated. You see a description of this:

  • The underlying challenge.
  • The approach/solution developed for this purpose.
  • For which specific target groups this tool can be used.
  • Which colleagues/functions you need in order to use this tool.
  • What materials and techniques might be needed for this.
  • A description of the role of the Compliance Professional

And then…use it! The tools are not off-the-shelf, but a starting point to get started there yourself. So adapt the tool, as needed, to your organization and get started.

Share your experiences
The strength of the VCO lies in its members. Improve tools and help your fellow compliance professionals by sharing your experiences using a tool.